Frequently Asked Questions

BahariHost offers Shared Hosting, Business Hosting, WordPress Hosting, and Reseller Hosting plans. Each plan includes free SSL, daily backups, cPanel access, and 24/7 support. Our shared plans start from affordable pricing and scale up to handle high-traffic websites.

Our higher-tier shared and business hosting plans include unmetered bandwidth and generous SSD storage. All plans are optimized with LiteSpeed Web Server and CloudLinux OS for maximum performance and resource isolation, so your site won't be affected by other users on the server.

Yes! Our Business and higher-tier shared plans support multiple addon domains, allowing you to host several websites under one account. Each website gets its own cPanel management, email accounts, and database resources.

Absolutely. We offer free website migration for all hosting plans. Our technical team will handle the entire migration process — including files, databases, emails, and DNS configuration — with zero downtime. Just submit a migration request after signup and we'll take care of the rest.

We use cPanel, the industry-standard hosting control panel. It provides an intuitive interface for managing your files, databases, email accounts, DNS zones, SSL certificates, backups, and more. You also get access to Softaculous for one-click installation of 400+ apps including WordPress, Joomla, and Laravel.

BahariHost guarantees 99.9% uptime across all hosting plans. Our infrastructure is built with redundant power supplies, RAID storage, and enterprise-grade networking. We proactively monitor all servers 24/7 and will credit your account if we fail to meet our SLA.

We offer both Linux VPS and Windows VPS with full root/administrator access. Choose from KVM-based virtualization with dedicated resources including NVMe SSD storage, up to 32 GB RAM, and multiple CPU cores. All VPS plans include a free control panel, DDoS protection, and your choice of OS.

Yes, most resource upgrades (RAM, CPU, storage) can be applied with minimal to zero downtime. Simply submit an upgrade request through your client portal or contact support, and we'll scale your VPS resources seamlessly. IP addresses and data remain unchanged.

Yes! Our managed VPS plans include server setup, OS installation, control panel configuration, security hardening, regular updates, and 24/7 monitoring. We handle all the technical administration so you can focus on your business. Unmanaged VPS is also available for experienced administrators.

We support a wide range of OS templates including Ubuntu, CentOS, AlmaLinux, Rocky Linux, Debian, Fedora, and Windows Server. You can also mount custom ISOs for specialized distributions. OS reinstallation is available anytime through the Virtualizor control panel.

All VPS nodes are connected via redundant 1 Gbps+ uplinks with BGP peering through multiple Tier-1 upstream providers. This ensures low latency, high availability, and excellent routing to both local and international destinations. DDoS mitigation is included at no extra cost.

A dedicated server gives you an entire physical machine exclusively for your use. This means guaranteed CPU, RAM, and storage performance with no resource sharing. Ideal for high-traffic websites, game servers, large databases, and applications requiring maximum performance, security, and customization.

We offer dedicated servers ranging from entry-level Intel Xeon E-series to high-performance dual-processor configurations with up to 512 GB RAM, NVMe SSD arrays in RAID, and 10 Gbps network connectivity. Custom configurations are available on request — contact our sales team for a tailored quote.

Standard dedicated server configurations are provisioned within 24-72 hours. Pre-configured stock servers may be available for same-day deployment. Custom builds with specific hardware requirements may take 3-5 business days. We'll keep you updated throughout the provisioning process.

Yes, all dedicated servers include IPMI (Intelligent Platform Management Interface) access, giving you full remote console control. You can reboot, reinstall OS, mount ISOs, and manage your server hardware remotely — just like being physically in the data center.

Yes! We offer domain registration for a wide variety of TLDs including .com, .net, .org, .io, .dev, .bd, .com.bd, and many more. Domain registration includes free WHOIS privacy protection, DNS management, and easy integration with our hosting plans.

Absolutely. Domain transfers are simple — unlock your domain at your current registrar, obtain the EPP/authorization code, and initiate the transfer through our portal. Transfers typically complete within 5-7 days and include a free 1-year extension on your domain registration.

Yes, selected annual hosting plans include a free domain name for the first year. This applies to popular TLDs like .com, .net, and .org. The domain will auto-renew at standard rates after the first year unless cancelled.

You can manage all DNS records (A, AAAA, CNAME, MX, TXT, SRV, NS) through our client portal or cPanel's Zone Editor. If your domain is registered with us, you also get access to our advanced DNS management panel with support for DNSSEC and custom nameserver configurations.

Yes, every hosting plan includes a free Let's Encrypt SSL certificate that auto-renews. For businesses requiring enhanced trust, we also offer premium SSL options including Wildcard SSL, EV SSL, and multi-domain SAN certificates from trusted CAs like Sectigo and DigiCert.

We implement multi-layered DDoS protection across our network infrastructure. This includes traffic analysis at the network edge, automatic attack detection and mitigation, rate limiting, and integration with CrowdSec for collaborative threat intelligence. Our MikroTik-based filtering can handle volumetric attacks before they reach your server.

Our servers are hardened with ConfigServer Security & Firewall (CSF), ModSecurity WAF with OWASP rules, ClamAV antivirus scanning, brute-force protection, and automatic malware detection. CloudLinux OS provides resource isolation between accounts, and we perform regular security audits and kernel updates.

Yes, we perform daily automated backups with 7-30 day retention depending on your plan. Backups include files, databases, emails, and cPanel configurations. You can also create on-demand backups anytime through cPanel. For critical applications, we recommend our remote backup add-on for offsite redundancy.

We accept bKash, Nagad, Rocket, bank transfer, and international payments via Visa/Mastercard. Cryptocurrency payments (BTC, USDT) are also available for annual plans. All transactions are processed securely and you'll receive instant payment confirmation.

Yes, we offer a 30-day money-back guarantee on all shared and VPS hosting plans. If you're not satisfied for any reason within the first 30 days, you'll receive a full refund — no questions asked. Domain registrations, dedicated servers, and add-on services are non-refundable.

Yes, most of our plans offer flexible billing cycles including monthly, quarterly, semi-annual, and annual options. Annual plans come with the best pricing and often include bonus features like a free domain. You can switch billing cycles at renewal time.

Services auto-renew by default to prevent any interruption. We send renewal reminders 30, 15, and 7 days before expiry. You can disable auto-renewal anytime from your client portal. If a service expires, there's a grace period before suspension, and your data is retained for an additional period before deletion.

We support PHP 7.4, 8.0, 8.1, 8.2, and 8.3 with the ability to select your preferred version per domain through cPanel's MultiPHP Manager. You can also customize php.ini directives, enable/disable PHP extensions, and switch between PHP-FPM and CGI handlers.

Yes! Our hosting environment supports Node.js (via cPanel's Node.js Selector), Python (with WSGI/Passenger), and Ruby applications. VPS and dedicated server plans offer full flexibility to run any runtime, framework, or custom application stack you need.

All shared hosting plans include MySQL/MariaDB with phpMyAdmin for management. VPS and dedicated plans additionally support PostgreSQL, MongoDB, Redis, and any other database engine you need. Remote database connections are available upon request with IP whitelisting for security.

SSH access is available on all hosting plans. For shared hosting, you get jailed SSH access for secure file management and Git operations. VPS and dedicated server plans include full root SSH access with support for key-based authentication.

Our support team is available 24/7 via live chat, support tickets, email, and phone. Critical issues receive response within 30 minutes. You can also access our knowledge base, video tutorials, and community forum for self-service help.

Yes, all hosting plans include professional email hosting with your domain. You get webmail access (Roundcube & Horde), IMAP/POP3/SMTP support, spam filtering with SpamAssassin, DKIM/SPF/DMARC configuration, and email forwarding. Business plans include higher email storage quotas.