Your Privacy is Our Priority

We are committed to protecting your privacy and ensuring the security of your personal information. Learn how we collect, use, and protect your data.

Last Updated: February 4, 2026

1. Introduction

BahariHost, a subsidiary of ExtentIT Solution Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you visit our website or use our services.

By accessing or using BahariHost's services, you agree to the terms of this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal information.

2. Information Collection

2.1 Personal Information

We collect the following types of personal information:

Full name and contact details
Billing and payment information
Account credentials and preferences
Business information (for business customers)
Communication history
Service usage information
Customer support interactions
Marketing preferences

2.2 Technical Information

We automatically collect the following technical data:

Device Information

•Device type and model
•Operating system
•Browser type and version
•Screen resolution
•Mobile device identifiers

Usage Data

•IP address and location
•Access times and dates
•Pages visited and features used
•Traffic sources
•Session duration

We collect and process this information in accordance with applicable data protection laws and with your consent where required.

3. How We Use Your Information

3.1 Primary Purposes

Service Delivery

Providing hosting services
Managing your account
Processing payments
Technical support
Service maintenance

Communication

Service updates
Security alerts
Billing notifications
Support responses
Feature announcements

3.2 Secondary Purposes

Service Improvement

Usage analysis
Performance monitoring
Feature optimization
User experience research
Service development

Security & Compliance

Fraud prevention
System security
Legal compliance
Audit requirements
Policy enforcement

Note: We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4. Data Protection

We implement industry-standard security measures to protect your personal information:

Technical Security

SSL/TLS encryption
Firewalls and intrusion detection
Regular security assessments
Automated threat monitoring
Secure data backups
DDoS protection

Organizational Security

Access control policies
Employee training
Data handling procedures
Regular security audits
Incident response plan
Compliance monitoring

5. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Our cookies serve the following purposes:

Essential Cookies

Required for basic website functionality

•Authentication
•Security
•Load balancing
•User preferences

Analytics Cookies

Help us understand user behavior

•Page views
•Navigation paths
•Time spent
•Feature usage

Functional Cookies

Enable enhanced functionality

•Language settings
•Theme preferences
•Form auto-fill
•Live chat

Marketing Cookies

Help deliver relevant content

•Ad targeting
•Campaign tracking
•Social sharing
•Market research

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

6. Third-Party Services

We partner with trusted third-party service providers to deliver our services effectively. These providers are bound by strict data protection agreements and are only permitted to use your information for specified purposes.

Payment Processing

Secure payment handling

Stripe
PayPal
Bank Transfer Systems

Analytics & Monitoring

Service performance tracking

Google Analytics
Cloudflare
New Relic

Infrastructure

Hosting and security

AWS
Google Cloud
Microsoft Azure

While we carefully select our third-party providers, we recommend reviewing their respective privacy policies to understand how they handle your information.

7. Your Rights & Choices

Under applicable data protection laws, you have several rights regarding your personal information:

Core Rights

Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your personal data
Right to Object
Object to processing of your information

Additional Rights

Data Portability
Receive your data in a structured format
Restrict Processing
Limit how we use your personal data
Withdraw Consent
Revoke previously given consent
Lodge Complaints
Contact supervisory authorities

How to Exercise Your Rights

To exercise any of these rights, please contact our privacy team through the contact information provided below. We will respond to your request within 30 days.

8. Changes to This Policy

We regularly review and update our Privacy Policy to ensure it accurately reflects our practices and complies with current regulations.

Update Process

We review this policy every 6 months
Users will be notified of material changes
30 days to review changes before effect
Previous versions available on request

Types of Changes

Significant changes to how we handle data
Changes to security or technology
Updates to comply with laws
Corrections and clarifications

Note: Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.

9. Contact Information

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please don't hesitate to contact us:

support@baharihost.com

Phone

+880 9649-988222

Address

BahariHost (ExtentIT Solution Limited)
House 16, Road 5/A, Block B
Nobodoy Bazar, Mohammadpur
Dhaka 1207, Bangladesh

Response Times: Urgent privacy concerns (within 24 hours), General inquiries (2-3 business days), Data access requests (up to 30 days).