Clear and transparent refund terms for all our services
Protected and verified refund system
Fast 5-7 business days processing
Clear eligibility criteria
At BahariHost, we strive to provide the highest quality services to our customers. Our refund policy is designed to be fair and transparent while maintaining the quality and integrity of our services. All refund requests are carefully reviewed on a case-by-case basis to ensure the best possible resolution for our customers.
All refund requests are subject to review. The processing time may vary depending on your payment method and banking institution. For specific service refund policies, please refer to the respective service sections below.
15-Day Money-Back Guarantee
We offer a comprehensive 15-day money-back guarantee for all new web hosting accounts. This policy demonstrates our confidence in our services and our commitment to customer satisfaction.
First 15 days from service activation
First 7 days after renewal or upgrade
Base hosting package charges
Prorated refund for remaining period
Unused additional features
Account setup and management fees
Initial configuration costs
Domain registration and SSL certificates
Submit through client area
24-48 hours processing
Original payment method
VPS & Dedicated Server Policies
Our server refund policy varies by service type. VPS services come with a 3-day money-back guarantee, while dedicated servers are non-refundable due to their specialized nature and immediate resource allocation.
Full refund within first 3 days of service
Base VPS charges are refundable
All dedicated server purchases are final
Resources are allocated upon purchase
Backup all data before cancellation
Must be within fair usage limits
Maintain root/admin credentials
Open a ticket through the client portal with server details
Our team will verify server status and usage
Eligible amount will be calculated and processed
VPS refunds must be requested within the 3-day period from service activation
Dedicated server services are non-refundable due to immediate resource allocation
Additional services, licenses, and custom configurations are non-refundable
Refund Policy & Guidelines
Domain registrations are strictly non-refundable. Due to the immediate nature of domain registration and the global domain name system, all domain purchases are final. This policy applies to all domain registrations, transfers, and renewals.
When domain registration process fails
Technical issues during registration
When payment is processed but registration fails
All completed domain registrations
All renewal charges are final
Unwanted domains after successful registration
Contact support immediately with order details
Our team will verify the registration failure
Full refund issued to original payment method
Refund Policy & Service Guidelines
Our Google Workspace (formerly G Suite) refund policy is aligned with Google's guidelines while ensuring fair treatment for our customers. Please review these terms carefully as they govern your subscription and potential refunds.
Pro-rated refund for remaining time
Extended service unavailability
Incorrect charges or duplications
Initial configuration charges
Additional features or storage
Consumed service period
Gmail and email routing features
Drive, Docs, and Workspace apps
Admin console and user controls
Credit & Refund Policy
Our reseller program operates on a credit-based system. Once credits are purchased and added to your reseller account, they are non-refundable. These credits can be used for various services within our platform.
Volume-based pricing advantages
Dedicated reseller assistance
Exclusive tools and features
All credit purchases are final
Services bought with credits are non-refundable
Unused credits are non-refundable
Service Terms & Refund Policy
Our backup and management services are provided on a subscription basis. These services are designed to ensure the security and optimal performance of your hosting infrastructure. Refund eligibility varies based on service type and usage status.
Before first backup execution
Technical issues from our side
Before service activation
After service initiation
After backup execution
Consumed support time
Services are activated upon successful setup and configuration
Billing cycle starts from activation date
30-day notice required for service cancellation
Step-by-Step Guide
Log in to your client dashboard using your credentials
Open a new ticket in the billing department with subject "Refund Request"
Our billing team will review your request within 24-48 hours
Approved refunds are processed to the original payment method within 5-7 business days
Our dedicated support team is available 24/7 to help you with refund requests and any other inquiries.
Support Hours: 24/7 Available |Response Time: Within 30 Minutes